How important is the reservation system at airlines such as WestJet and JetBlue? How does it impact operational activities and decision making? Over the past years, customers have been heavily relying on airline reservation systems to book their tickets, reserve seats, pay for the tickets and also check-in online. For customers, this has been a very convenient method and they are able to easily plan their trips.
How important is the reservation system at airlines such as WestJet and JetBlue. How does it impact operational activities and decision makingReservation systems at airlines are important because it allows customers to book their tickets online, choose a seat, pay for their tickets and check-in for their flights.
Online reservation systems also allow for code-sharing plans which allows for information sharing and communication between airline companies that cooperate with each other for flight purposes. With the case of WestJet there was a great amount of dissatisfaction with their system while they were going through a planned upgrade of their reservation system.
Reservation systems have impacted operational activities and decision making by making it easier to maintain accounts with other airlines as well as with internal processes between departments. Since information is stored in the system airline companies are able to look at customer history to determine what promotions work for their company and what does not.
Also to help plan destinations and routes that have shown to be the most popular in order to gain Sorry, but full essay samples are available only for registered users Choose a Membership Plan the most profit.
Evaluate the risks of the projects to upgrade the reservation systems of WestJet and JetBlue and key risk factors.
The risks of upgrading the online reservation systems of WestJet and JetBlue are would be that something would happen such as a website crashing and losing your customers.
However that risk can seem small when your systems are unable to handle the amount of data being pushed upon them. So both WestJet and JetBlue had the choice to do nothing and run the risk of not being able to… Related posts:focuses on core project requirements and the key features.
It also discusses the main • Organic Projects - These are relatively small and simple software projects in The adjustment factors for the Airline Reservation System are as follows: • RELY as nominal with a value of A state-of-the-art travel reservation system spearheaded by a consortium of Budget Rent-A-Car, Hilton Hotels, Marriott, and AMR, the parent of American Airlines, is a case in point.
The Company anticipates the reservation system replacement will be a multi-year project, with other key technology projects, such as those related to AirTran integration, All-New Rapid Rewards, and the introduction of the Boeing , taking priority.
1 AIRLINE RESERVATION SYSTEM BY KAAVYA KUPPA Bachelor of Engineering, Jawaharlal Nehru Technological University, India, A REPORT submitted in partial fulfillment of the requirements for the degree of.
Evaluate the key risk factors of the projects to upgrade the reservation systems of West Jet and JetBlue. Downtime of reservation system – this factor becomes a great deal since it depends on the time and date that the downtime will be happening%(7).
Understanding Performance Indicators of Organizational Achievement in Turkish Airline Companies Dilek Erdogan (Corresponding author) to Gudmundsson (), the factors leading airline companies to bankruptcy are not only multi-dimensional performance management system, such as BSC, in airline businesses.